Information and communication technology (ICT) knowledge and skills of subject librarians at the university libraries of KwaZulu-Natal

Abstract

This article is based on part of a survey that investigated the ICT knowledge and skills of subject librarians at the university libraries of KwaZulu-Natal. A study population of 43 subject librarians, in the university libraries of the Universities of Durban-Westville, Natal (Durban and Pietermaritzburg), and Zululand were surveyed by means of a mailed questionnaire to establish in what ways subject librarians were using ICTs, what the level of ICT knowledge and skill was amongst the subject librarians, what problems the subject librarians faced in the use of ICTs and what their ICT training needs were. Interpretation of the results revealed a low level of ICT knowledge and skill amongst subject librarians and a general lack of formal training for ICTs amongst the subject librarians.