Knowledge sharing in selected municipalities of Limpopo Province

Maoka Andries Dikotla

Abstract


Knowledge is regarded as an important resource for the survival of every organisation. Sharing of such knowledge is even more crucial and an important task for the survival of organisations. Despite its importance, it appears that knowledge sharing is the most neglected task in the South African local government sector. This study used the quantitative research approach. Data were collected through a structured questionnaire and analysed using IBM Statistical Package for Social Science (SPSS) 23 software. The results of the study revealed that although knowledge sharing is viewed as important by the respondents, this task is not encouraged among employees, and appears to be the least supported task selected by most municipalities. There is insufficient information technology infrastructure to support knowledge sharing; there is no reward system to encourage employees to engage in knowledge sharing; and there is lack of support from the municipal management to facilitate knowledge sharing among employees and across the municipalities. Therefore, the municipalities need to implement the reward system and to acquire relevant ICT infrastructure to motivate and stimulate the culture of knowledge sharing.


Keywords


knowledge sharing, knowledge management, municipal governance, service delivery, Limpopo municipalities

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References


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DOI: https://doi.org/10.7553/85-1-1808

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