Author Details

Jayasundara, Chaminda, Department of Information Science, University of South Africa, South Africa

  • Vol 76, No 2 (2010) - Research Articles
    Using focus groups to investigate service quality determinants for customer satisfaction in selected university libraries in Sri Lanka
    Abstract  PDF
  • Vol 75, No 2 (2009) - Research Articles
    A theoretical model to predict customer satisfaction in relation to service quality in selected university libraries in Sri Lanka
    Abstract  PDF